The Incorvaia Team - Privacy Policy
Effective Date: January 1st, 2026
Important Notice Regarding Text Messaging Data
The Incorvaia Team ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
Personal Information:
- Name, email address, phone number, physical address
- Payment information when you make a purchase or request a quote
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
- Website usage patterns and analytics
- Cookies and similar technologies
2. How We Use Your Information
- Providing and improving our services
- Processing transactions and payments
- Communicating with you about inquiries, appointments, and promotions
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
3. SMS Messaging & Compliance
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-Out Instructions:
- You can cancel SMS notifications at any time by replying "STOP"
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- Reply "HELP" for assistance or contact us at theincteam@gmail.com
Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement:
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. Data will not be sold or shared with third parties for marketing or promotional purposes. We may share information with service providers who assist in our operations, and as required by law.
5. Data Security
We implement reasonable security measures to protect your personal information, including encryption, secure access controls, and regular security assessments.
6. Your Rights
- Access, update, or delete your personal information
- Opt-out of marketing emails by clicking "unsubscribe"
- Opt-out of SMS messages by replying "STOP"
- Withdraw consent at any time for future communications
7. Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date.
Terms and Conditions
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at theincteam@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: https://greaterclevelandlife.com/privacy